Shipping and Return

Shipping information:

• Orders will be packed and shipped as soon as possible during office hours. We are open from Monday to Thursday between 09:00 and 17:00.
  
• Orders will be shipped with DPD or Post.nl to European countries only.
  If you want to order outside the EU, please contact us about the possibilities and prices.
  
• Shipping costs and delivery times depend on the country of destination and the services of our delivery courier (delivery times after shipping are estimated).
  
• Estimated delivery times are in order after you receive a shipping notification.

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Shippingcosts

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Warranty & Returns

Received a wrong item or is there a problem with your order? Please contact us immediately using our contact form. Don’t forget to write down your order number and provide a clear explanation about the problem. Do not return your order until you have received a response!

Returns Right of withdrawal. If you wish to return your order or a product, your cooling-off period starts from the moment your order is delivered. Within this 14-day cooling-off period, you have the right to return your order or products without providing any reason. Outside of this 14-day cooling-off period, it is no longer possible to return your order or products.

Important: It is not possible to exchange items. We only accept unworn and undamaged products for return. If the product is no longer saleable upon return, you will not receive a refund.
Trying/Fitting the clothes is possible.

Returns and Return Costs: If you choose to return a product, you are responsible for the process and its proper handling. Always ensure you pack the items well, in the same or another sturdy packaging, before returning anything to us. If your return arrives damaged, incomplete, or gets lost during the shipment, we are unable to process your return and you will not receive a refund.

The costs you incur for returning your order or product are at your own expense. We do not offer a free return label.

Return Address:
Tattoo Expo
San Franciscostraat 32
1175 RE Lijnden
Netherlands

You will receive a refund for your return no later than 14 days after we have received your return. We will do our best to process your return as soon as possible! If you return your complete order, we will also refund the shipping costs you paid to receive your order.

As soon as we have received your return and initiated the refund, you will receive an update from us. We will try to process the refund using the same method as your chosen payment method. If this is not possible, we will contact you and refund you via bank transfer.

Legal warranty in case of a defect. This means that products must be able to do what is reasonably expected of them. If something breaks unexpectedly, or there is a problem with a product through no fault of your own, you might be entitled to a warranty.  

Please contact us about this by using our Contact form, and don’t forget to write down your order number and a clear explanation about the problem. If this covered under warranty, we’ll immediately look for a suitable solution!